BC Wide Heating & Air Conditioning Reviews

“Alan and Mo were amazing today. They seamlessly replaced our furnace and tankless hot water tank in record time. Great detail and clean service with wealth of knowledge to share about the products BC Wide sells. I would without hesitance recommend them and will likely use them again as we are planning to get a heat pump as well. Thank Alan and Mo for service and time today.”

“Alan and his colleague are very friendly and professional. They installed everything and left it clean, and they were also quick, which was much appreciated since the water had to be shut off to replace the water heater. I highly recommend them.”

“I have been using BC Wide HVAC Services for over five years for my annual maintenance, and their team has consistently been fantastic. Recently, my furnace blower motor blew, and we decided it was finally time for an upgrade. We opted for a brand-new heat pump system, and the entire installation process was seamless. The service and craftsmanship were exceptional from start to finish. I want to give a shoutout to Joe, who has always gone above and beyond taking care of my home over the years. If you are looking for honest, good work and reliable service, recommend BC Wide”

“Excellent service from start to finish! B.C. Wide is knowledgeable very professional and showed up on time! I highly recommend this company.”

“I found these guys on google. I just moved into a place where no maintenance has been done in the last 6 years at least. Joe came and gave me a run down. And Alan came to service my Navien boiler, Lennox air handler in the attic and the outside compressor, and a small HRV unit in the basement. 10 outta 10. I would call these guys again.”

“Heat pump, furnace and tankless water heater installed. Competitive price. Careful, friendly, competent, efficient installation team. Professional appearing installation. Good company, highly recommended.”

“Today, I had BC Wide Home Services Ltd. install a new Navien tankless water heater in my home, and I am very happy with the service I received. Before choosing a company, I spent some time researching several local contractors. BC Wide Home Services Ltd. stood out to me because of its strong BBB rating, Navien training, and current Technical Safety BC licence. I also found this information clearly listed on the company’s website, which gave me confidence in choosing them. Joe was professional, knowledgeable, and straightforward during the consultation. Amid and Rab handled the installation carefully and took the time to check the work and all safety-related components more than once. They also inspected the outdoor air intake and exhaust vents, found existing issues, and corrected them properly. I really appreciated how thorough they were and how much attention they paid to safety and detail. I was also impressed by their honesty and transparency. They clearly explained the cost of the equipment, labour, and materials, with no hidden charges or unnecessary upselling. They never pressured me into paying for anything I did not need, and they patiently answered all of my questions throughout the process. Based on my experience, I would confidently recommend BC Wide Home Services Ltd. to anyone looking for reliable heating or cooling service. They were honest, careful, and easy to deal with, and I would not hesitate to call them again in the future.”

“The team at BC Wide replaced our furnace and the experience from start to finish was top notch. They also continue to provide great service. They are professional, honest, and responsive. Joe is amazing and provides sound and trustful advice. We highly recommend them!”

“great service,great price very efficient”

“I highly recommend BC Wide Home Services! Our older 60-gallon hot water tank suddenly stopped working and I was recommended to call BC Wide. The next day, first thing in the morning, they came by our home assessed the situation and gave me options with complete information and competitive value pricing to replace our hot water heating system. We decided to make the switch to a tankless system. My wife and I could not be happier with the end result. All of the work to remove the old water tank and replace with a brand new Navien tankless water heater system was done in one day! BC Wide was a pleasure to deal with and their work was very clean and relatively fast with great workmanship. Thank you BC Wide Home Services!”

“I recently had to replace the mini split system in my condo. Alan and Hamid arrived precisely on time and had my system back up and running within half a day. I found BC Wide to be among the most reasonably priced among the quotes I collected for the job. In addition, they recommended increasing the BTU's for my living room, which I have found to be much more effective than the previous installation (other companies did not really assess the need for changes). Overall very happy with BC Wide and would recommend them without hesitation.”

“If I could give BC Wide Home Services and Alan 10 stars, I absolutely would. In the middle of a heat wave, our heat pump completely failed, leaving us stranded in an unbearably hot house. With 5 skylights and uncomfortable temperatures, we urgently called BC Wide Home Services, hoping someone could help. Despite it being the end of what must have been an incredibly long and demanding day during one of the busiest times of the year for HVAC technicians, Alan somehow found a way to fit us into his schedule on the same day. That level of customer care alone speaks volumes about the company. Alan arrived with a genuine smile, a positive attitude, and an immediate sense of confidence that put us completely at ease. From the moment he walked through the door, it was clear we were dealing with someone who takes immense pride in his work. He was exceptionally thorough and methodical, carefully diagnosing the problem by systematically testing the electrical system and every component rather than making assumptions or rushing to conclusions. He explained everything clearly, answered every question patiently, and never once tried to upsell us or recommend unnecessary repairs. Within 30 minutes, he had our heat pump running perfectly again. What impressed us most wasn’t just Alan’s technical expertise, it was his integrity, professionalism, kindness, and genuine desire to help. In an industry where trust means everything, he earned ours completely. This experience has made our decision an easy one. We will be moving all of our future HVAC business to BC Wide Home Services without hesitation. Companies are only as good as the people they employ, and if Alan is a reflection of BC Wide’s standards, then they have built something truly exceptional. I will enthusiastically recommend BC Wide Home Services to our family, friends and neighbours. It is rare these days to find a company that combines outstanding technical expertise with this level of customer service and genuine care. Thank you, Alan, for turning a stressful situation into such a positive experience. You didn’t just repair our heat pump, you restored our comfort and reminded us what truly exceptional customer service looks like.”

“Furnace and Heat Pump installed. The team was professional, efficient, patient, courteous and it was reasonable pricing. Went the extra mile to show up at 8:00 pm to assist the owner in relighting the pilot light for our HWT!”

“Since I had them replace my furnace a few years ago, I've used BC Wide for my annual maintenance, and they've been great. Just recently, my heat pump (needed for AC) went down on the hottest day of the year so far, and BC Wide had it diagnosed and fixed right away. I highly recommend!”

“I worked with BC Wide to install an AC unit for our house, and the experience was nothing short of excellent. They quickly and professionally assessed our needs, proposed clear options, and executed the chosen plan flawlessly. Additionally, they helped me maximize my return by utilizing BC incentives for dual-fuel furnaces, allowing me to upgrade my furnace in the process. Overall, I'm very happy and highly recommend them!”

“Reliable and speedy with responses and service. Very happy I had the pleasure of getting work done by them. Highly recommended.”

“Professional and courteous - as always.”

“We are extremely satisfied with the service that Joe and BC Wide has provided over the years. We were happy with the installation and the excellent customer service that is provided by all staff. Thank you!”

“On time, on price, polite, satisfied!”

“We get a Tankless installed by Alan. He did a great job. Alan is so knowledgeable, professional, confident and friendly. We appreciate his experience and expertise. Alan represent very well this company. Since the moment we got the quotation, we felt very confident with the services that this company offered.”

“Exceptional Service/Honest To A Fault/No Ridiculous Upsell/Prices We Can Afford/They Stand Behind Their Products/A Family You Can trust. That's my honest opinion about BC Wide Home Services. I had my Furnace & Hot Water Tank replaced in 2022 and I added a new AC Unit and everything has worked as it should since day 1. Today was my first service and everything is still like the day it was installed. The best part was even after 4 years they never lectured me about my lack of service & they never tried to upsell me. They came first thing, inspected & explained what needed to be done, which was just a checkup and cleaning, & before I knew it they were done. Without hesitation I would recommend BC Wide Home Services. If I could rate them 10/10 I would without hesitation. Thank You.”

“I highly recommend this company! They had a technician at my home 10 am on the morning I first called. They worked efficiently and swiftly and I had hot water again by the late afternoon. Many thanks!”

“Excellent service. Done in a timely manner, great result, and great prices.”

“I had a fantastic experience with this company. Alan repaired my heating system and hot water tank, and everything was done well.”