BC Wide Heat Pump Reviews in Greater Vancouver

“Alan and Mo were amazing today. They seamlessly replaced our furnace and tankless hot water tank in record time. Great detail and clean service with wealth of knowledge to share about the products BC Wide sells. I would without hesitance recommend them and will likely use them again as we are planning to get a heat pump as well. Thank Alan and Mo for service and time today.”

“I have been using BC Wide HVAC Services for over five years for my annual maintenance, and their team has consistently been fantastic. Recently, my furnace blower motor blew, and we decided it was finally time for an upgrade. We opted for a brand-new heat pump system, and the entire installation process was seamless. The service and craftsmanship were exceptional from start to finish. I want to give a shoutout to Joe, who has always gone above and beyond taking care of my home over the years. If you are looking for honest, good work and reliable service, recommend BC Wide”

“Heat pump, furnace and tankless water heater installed. Competitive price. Careful, friendly, competent, efficient installation team. Professional appearing installation. Good company, highly recommended.”

“I recently had to replace the mini split system in my condo. Alan and Hamid arrived precisely on time and had my system back up and running within half a day. I found BC Wide to be among the most reasonably priced among the quotes I collected for the job. In addition, they recommended increasing the BTU's for my living room, which I have found to be much more effective than the previous installation (other companies did not really assess the need for changes). Overall very happy with BC Wide and would recommend them without hesitation.”

“If I could give BC Wide Home Services and Alan 10 stars, I absolutely would. In the middle of a heat wave, our heat pump completely failed, leaving us stranded in an unbearably hot house. With 5 skylights and uncomfortable temperatures, we urgently called BC Wide Home Services, hoping someone could help. Despite it being the end of what must have been an incredibly long and demanding day during one of the busiest times of the year for HVAC technicians, Alan somehow found a way to fit us into his schedule on the same day. That level of customer care alone speaks volumes about the company. Alan arrived with a genuine smile, a positive attitude, and an immediate sense of confidence that put us completely at ease. From the moment he walked through the door, it was clear we were dealing with someone who takes immense pride in his work. He was exceptionally thorough and methodical, carefully diagnosing the problem by systematically testing the electrical system and every component rather than making assumptions or rushing to conclusions. He explained everything clearly, answered every question patiently, and never once tried to upsell us or recommend unnecessary repairs. Within 30 minutes, he had our heat pump running perfectly again. What impressed us most wasn’t just Alan’s technical expertise, it was his integrity, professionalism, kindness, and genuine desire to help. In an industry where trust means everything, he earned ours completely. This experience has made our decision an easy one. We will be moving all of our future HVAC business to BC Wide Home Services without hesitation. Companies are only as good as the people they employ, and if Alan is a reflection of BC Wide’s standards, then they have built something truly exceptional. I will enthusiastically recommend BC Wide Home Services to our family, friends and neighbours. It is rare these days to find a company that combines outstanding technical expertise with this level of customer service and genuine care. Thank you, Alan, for turning a stressful situation into such a positive experience. You didn’t just repair our heat pump, you restored our comfort and reminded us what truly exceptional customer service looks like.”

“Furnace and Heat Pump installed. The team was professional, efficient, patient, courteous and it was reasonable pricing. Went the extra mile to show up at 8:00 pm to assist the owner in relighting the pilot light for our HWT!”

“Since I had them replace my furnace a few years ago, I've used BC Wide for my annual maintenance, and they've been great. Just recently, my heat pump (needed for AC) went down on the hottest day of the year so far, and BC Wide had it diagnosed and fixed right away. I highly recommend!”

“I worked with BC Wide to install an AC unit for our house, and the experience was nothing short of excellent. They quickly and professionally assessed our needs, proposed clear options, and executed the chosen plan flawlessly. Additionally, they helped me maximize my return by utilizing BC incentives for dual-fuel furnaces, allowing me to upgrade my furnace in the process. Overall, I'm very happy and highly recommend them!”

“BC Wide Home Services installed our new Tosot heat pump. Everyone in the company provided great customer service.”

“We've been getting service done by BC Wide for 5 years, and they installed a new dual-fuel heat pump for us. Excellent work.”

“I recently had a dual-fuel heat pump installed by BC Wide Home Services, and I can't recommend them enough.”

“Great service — highly recommend to anyone looking for furnaces and heat pumps!”

“We recently had a dual-fuel system installed — a furnace and heat pump — and couldn't be happier with the service.”