James Kyritsis’s review of BC Wide Heating & Air Conditioning

“Hot water tank leaked on a Saturday, called BC Wide at 2:30 pm, tech came within the hour, instantly saw the problem, provided fair quote and able to do the installation, removal, etc all within 2-3 hours. Rob was professional, experience and helpful doing the job. He went to pickup the tank and was quick to return. As this was an emergency, it was the reviews that made our decision to go with this company. There was no demand for the payment on Saturday and the tech advised the company will contact us. Also to note, the office manager - Sharon was amazing too. She was patient with providing invoicing and email receipt and no rushing for payment. This gave us a chance to read through the invoicing and ask the warranty questions which she was able to respond in writing! Lovely lady, thank you.”

“I am extremely happy with the service from BC Wide. They replaced my old hot water tank with a Navien tankless system and upgraded my old boiler to a new Navien boiler. Everyone involved in the process was incredibly nice and knowledgeable. A special shoutout to our technician, Alan, who handled both installations. He was punctual, very polite, and did such a neat job. I highly recommend BC Wide for their professional and high-quality work!”

“Alan and Mo were amazing today. They seamlessly replaced our furnace and tankless hot water tank in record time. Great detail and clean service with wealth of knowledge to share about the products BC Wide sells. I would without hesitance recommend them and will likely use them again as we are planning to get a heat pump as well. Thank Alan and Mo for service and time today.”

“Alan and his colleague are very friendly and professional. They installed everything and left it clean, and they were also quick, which was much appreciated since the water had to be shut off to replace the water heater. I highly recommend them.”

“Heat pump, furnace and tankless water heater installed. Competitive price. Careful, friendly, competent, efficient installation team. Professional appearing installation. Good company, highly recommended.”

“Today, I had BC Wide Home Services Ltd. install a new Navien tankless water heater in my home, and I am very happy with the service I received. Before choosing a company, I spent some time researching several local contractors. BC Wide Home Services Ltd. stood out to me because of its strong BBB rating, Navien training, and current Technical Safety BC licence. I also found this information clearly listed on the company’s website, which gave me confidence in choosing them. Joe was professional, knowledgeable, and straightforward during the consultation. Amid and Rab handled the installation carefully and took the time to check the work and all safety-related components more than once. They also inspected the outdoor air intake and exhaust vents, found existing issues, and corrected them properly. I really appreciated how thorough they were and how much attention they paid to safety and detail. I was also impressed by their honesty and transparency. They clearly explained the cost of the equipment, labour, and materials, with no hidden charges or unnecessary upselling. They never pressured me into paying for anything I did not need, and they patiently answered all of my questions throughout the process. Based on my experience, I would confidently recommend BC Wide Home Services Ltd. to anyone looking for reliable heating or cooling service. They were honest, careful, and easy to deal with, and I would not hesitate to call them again in the future.”