Al’s review of BC Wide Heating & Air Conditioning

“Heat pump, furnace and tankless water heater installed. Competitive price. Careful, friendly, competent, efficient installation team. Professional appearing installation. Good company, highly recommended.”

“Hot water tank leaked on a Saturday, called BC Wide at 2:30 pm, tech came within the hour, instantly saw the problem, provided fair quote and able to do the installation, removal, etc all within 2-3 hours. Rob was professional, experience and helpful doing the job. He went to pickup the tank and was quick to return. As this was an emergency, it was the reviews that made our decision to go with this company. There was no demand for the payment on Saturday and the tech advised the company will contact us. Also to note, the office manager - Sharon was amazing too. She was patient with providing invoicing and email receipt and no rushing for payment. This gave us a chance to read through the invoicing and ask the warranty questions which she was able to respond in writing! Lovely lady, thank you.”

“I am extremely happy with the service from BC Wide. They replaced my old hot water tank with a Navien tankless system and upgraded my old boiler to a new Navien boiler. Everyone involved in the process was incredibly nice and knowledgeable. A special shoutout to our technician, Alan, who handled both installations. He was punctual, very polite, and did such a neat job. I highly recommend BC Wide for their professional and high-quality work!”

“Our old furnace started acting 'off' yesterday morning (still working but could tell something wasn't quite right). I've been a customer of BC Wide Home Services for many years, and when I called them they sent a technician out to inspect the furnace within a few hours. I'm glad I did, because there was an issue with the heat exchanger and carbon monoxide levels were higher than they should be. Because it was an old furnace, replacement was the best option, and they were able to replace it today. Very grateful for the fast turnaround at this time of year when we really depend on the furnace! We needed a specific model that would fit in the small space and work with our existing AC unit. Thank you to Allan who did the install and answered all our questions. I've dealt with this company before and always had a great experience. They installed a tankless water heater last year, and the new system is great and takes up a fraction of the space. They also installed our AC a few years ago, similar great experience. They are always friendly, tidy, have competitive pricing, and are just generally very easy to deal with.”

“BC Wide Home Services recently replaced our broken water heater tank with a tankless unit. Their team was knowledgeable.”

“They installed a new furnace, a tankless hot water system and a central AC for us. Very prompt and professional.”